Delete your Scenera account

If you'd like to permanently delete your Scenera account and all associated data, you can request this at any time.

How to request deletion

Send an email to scenera.support@gmail.com with the subject line "Delete my account," from the email address associated with your Scenera account. We'll confirm your identity and process the deletion.

What gets deleted

• Your account and login credentials
• Your watchlist, watch history, ratings, and reactions
• Your profile information, including your avatar photo if you uploaded one
• Any data imported from TV Time or other sources

Timeline

We aim to complete deletion requests within 30 days of confirming your identity. You'll receive a confirmation email once it's done.

Before you delete

If you'd like to keep a copy of your data first, you can export your full watch history from the Profile screen in the app before requesting deletion.

Questions about this process can be sent to the same address: scenera.support@gmail.com